Dear Greg & Todd We were not sure anyone could understand what we meant by a “Craftsmen” style home but your understanding, your planning and anticipatory guidance were essential throughout the construction process. Your e-mails and construction timeframe guidelines kept us on target and allowed us to make timely decisions on all the specifications that made our home unique to us. We were impressed too with your organization and enjoyed your attitude and “can do” spirit. We always knew the expected timelines and the financial considerations of our choices and we found you very fair about the cost of our change orders. The quality of the craftsmanship continues to impress us especially when looking at other new homes our friends have built! It was obvious that you had strong relationships with the subcontractors you hired. This is evident throughout the house but especially in the details around the kitchen design, tile work, trim and window work. We truly feel that our home was custom designed for us; it is our distinctive home!! We want to thank you again for building our dream home. It was a joy to work with you both and we look forward to spending many happy years in this wonderful place. Best wishes as you continue building dream homes for others.

We are writing this letter to let you know that we are delighted with our new home. During the planning stages, your patience and personal attention allowed for a development of design optimally addressing our specific needs. We also appreciated your meticulous attention to detail once the actual construction began. These factors allowed us to have confidence that the end product would meet our expectations. Particularly helpful from our point of view were the weekly meetings and emails that kept us informed of everything that was happening at any given time. Since moving into the home, we have also been appreciative of your responsiveness to the few minor problems which have arisen. In summary, it has been a pleasure to work with you. Thanks again.

One of the frequent topics of conversation in the cockpit is builders and contractors. As the earth slips below our feet at 500 mph, our ears are frequently assaulted with the wailing and cursing of my fellow pilots as they relate problems they encountered while building or remodeling their homes. Empirically, speaking, the only group that catches more verbal abuse or berating is lawyers. Although I would like to commiserate with my colleagues, I cannot. My experience with Burnett Builders, aka the Burnett Brothers—Greg and Todd, has been a pleasant and rewarding one. They are very business-like, organized, and honest in contract, financial, and design matters. What distinguishes them is their integrity, attention to detail, and drive for perfection. During the actual construction process they are very conscientious and open to design improvements that will increase the quality of the finished work. They also clean up after each days work. I would recommend them without reservation to anyone desiring to remodel or build. I can also vouch for their business sense. I would gladly invest in their business and would assure any financial institution that these guys are worth their trust too. Anyone who knows me will assure you that I am not apt to bestowing accolades. It takes quite a bit to get this fault-finding pessimist to offer a compliment. That this letter exists should be testament to the quality of Burnett Builder’s workmanship and their sound business principles. It has been a pleasure guys. Just don’t get so big and famous that I can’t afford you or you can’t squeeze me in for phase 2. Thanks for NOT giving me any horror stories to tell while cruising at 35,000 feet.